TIEC | 20 – 21 July 2017, Crystal Palace Luna Park Sydney | 25 – 26 July 2017 MCEC, Melbourne

Sydney Free Workshops

Sydney – 20th July

10:00am Zagreb Tourist Board Martina Bienenfeld CEO Zagreb, Croatian capital – best European destination in 2017 From historical sites of the Upper and Lower Town, picturesque farmer’s markets, unique and one-of-a-kind museums like the Museum of Broken Relationships to interesting events and musical performances throughout the year, Zagreb, the capital of Croatia, is a city that proudly bears a title of the best European destination in 2017, according to Lonely Planet.
11:00am Wordstorm PR Monica Rosenfeld Managing Director Hook, line and Sinker – How to create newsworthy angles to get the media to take notice PR agency owner and ex-A Current Affair journalist Monica Rosenfeld explores the media landscape in Australia and what it means for travel businesses. She will explain what the media are looking for when putting together content and provides tips on how businesses can come up with their own newsworthy angles. She will also demonstrate through case studies the benefits that increasing credibility through media exposure can bring to a business.
12:00pm Special Holiday travel PVT Sandeep Jain Director Packaging South Asia – India, Nepal & Sri Lanka Key factors to understand the product, offers for pitching and to market on how a smart Tour Packaging to an ever-growing market of India, Nepal and Sri Lanka together can benefit your business
2:00pm Travel Partners Simon Bernardi EGM Maintaining relevance in a crowded retail travel market Looks at the changes in the Australian travel industry from both a consumer as well as supplier perspective and how those changes have impacted on travel agents and how they can capitalise on this new environment to grow their business.


3:00pm Sky Team Vince Arnone


Country Chair THE SKY IS YOURS Whether you are flying somewhere for the first or the hundredth time, you can do without long lines and complex connections. Wherever you go, SkyTeam is with you
4:00pm India Tourism Ms. Kanchan K, Kukreja Assistant Director Incredible India India Tourism, Sydney office assist  to explore India from the northern Himalayas to the southern oceans, from the western deserts to the north western rainforest and much more to Australian citizen

Sydney – 21st July

10:00am TIME Simon Woodward



Belinda Morris



Sabina Ziolkowski




Joslen Ho



Claire Haggarty


Director, Global Service Delivery Australia



Area Sales Manager, The Lido Group


Managing Director, The Travel Industry Network


Manager, Strategy and Projects, P&O Cruises


Business Development Manager NSW, APT Travelmarvel and Botanica.

How to Fast Track Your Career If you want to fast track your career and set yourself up for success  ensure you come and listen to some of the TIME graduates  Panel discussion
11:00am Travellanda Pete Henton Sales & Business Development Manager The evolution of the travel wholesaler Changes in the travel industry / Technology / Diversity of Product / Importance of customer support / challenges for travel agents / benefits of using bedbanks
12:00pm Ormina Tours Ross Ioppolo CEO A new era for group travel: How clients are converging group travel and FIT Ross Ioppolo has served as CEO of the family owned European land operator Ormina Tours, since 2010. During his tenure, Ross has successfully overseen the strategic focus shift to a travel agent distribution model; realigned its business operating model to permit the launch of small group sizes to guarantee departures with 2 guests and operate with a maximum size of 10; and has grown Ormina’s FIT tailored journey and small group segments to triple digit growth in 2017.
2:00pm Attractive Marketing Dilek Saticieli Managing Director Facebook Marketing Strategies to Grow Your Travel Business In this presentation, you will learn simple and cost effective Facebook marketing strategies to attract, engage and convert your ideal clients. Topics include:

  • Creating a social following using value based content
  • How to turn Facebook groups into $$$
  • Facebook Ads strategies
  • Leveraging other platforms and the media
  • Using Facebook to activate your contacts
  • Sneak peak at the next BIG thing in Facebook marketing
3:00pm Sarawak Tourism Benedict Jimbau


Director of Marketing Sarawak – Where Adventure Lives Sarawak has been described as Asia’s Best Kept Secret. Sarawak is the place for history, mystery, romance and exotic adventures. The land of the fabled White Rajahs, the hornbill and the orang-utan
4:00pm iVenture Card Joost Timmer Managing Director iVenture Card – an Australian technology and travel success story. iVenture Card International is the global leader in the development, promotion and distribution of pre-paid tourist attraction passes in major tourist destinations around the world. Our aim is to provide travellers with products that enable them to cost effectively and conveniently discover and explore the best experiences that a destination has to offer.

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